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Interview Question: Tell Me About Yourself – Answer Tips

April 19, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. Can you walk me through your resume?
  2. What are your key strengths and weaknesses?
  3. How would you describe your work style?
  4. How did you become interested in this industry/role?
  5. What do you consider your most significant professional accomplishment?
  6. What aspects of your previous jobs did you enjoy the most?
  7. Can you share an example of how you’ve overcome a challenge in your career?
  8. How do your experiences align with the requirements of this position?
  9. What are your professional goals, and how do you see this role helping you achieve them?
  10. How have you grown or developed in your career, and what have you learned from those experiences?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

This open-ended question in particular (Tell me about yourself) allows you to provide a brief overview of your background, experiences, and accomplishments that are relevant to the position. By sharing details of your education, past job experiences, and specific skills, you address the first aspect of the interviewer’s concerns – your ability to perform the job.

In addition, discussing your passion for the industry, your motivation for applying to the role, and your career goals can help demonstrate your commitment and drive to succeed in the position. This touches on the second aspect, revealing your willingness to do the job.

Lastly, when describing your personality traits, work style, or values, you have the opportunity to emphasize how they align with the company culture and the team you would be working with. This addresses the third aspect, showcasing your potential to fit in well within the organization.

So in all, this question actually hits all 3!

How Best To Answer ‘Tell Me About Yourself’

While the B-STAR method (Belief – Situation, Task, Action, Result) is a useful technique for answering behavioral interview questions, it may not be the best fit for the “tell me about yourself” question. This question typically calls for a more general overview of your background, skills, and experiences. However, you can still take inspiration from the B-STAR method to structure your response effectively. Here’s a suggested approach:

  1. Brief Introduction: Start by providing a concise summary of who you are professionally. Mention your current role, years of experience, and any areas of expertise.
  2. Education and Skills: Highlight your relevant educational background and the key skills that make you a strong candidate for the role. Focus on those that directly relate to the job requirements.
  3. Work Experience: Briefly describe your professional journey, focusing on roles and accomplishments that are relevant to the position you’re applying for. You can use the STAR method to explain one or two significant achievements in a concise manner. Be specific about the situations you faced, the tasks you were responsible for, the actions you took, and the results you achieved.
  4. Motivation and Fit: Explain your interest in the role and the company, as well as how your values align with the organization’s culture. This demonstrates your enthusiasm and potential for cultural fit.
  5. Conclusion: Wrap up by briefly mentioning your career goals and how this opportunity aligns with them. This shows that you’re motivated to succeed in the position and have a clear vision for your future.

By following this approach, you can provide a well-structured and comprehensive response to the “tell me about yourself” question that addresses your background, skills, experiences, motivation, and fit for the role.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not downplay your achievements/experience.

Do not overhype your achievements/expereince

Do not give a one-sentence answer.

Tell me about yourself – Example answers

When crafting an answer to “Tell me about yourself,” it’s important to keep your response concise, relevant, and tailored to the job you’re applying for. An effective answer typically includes a brief overview of your professional background, your key skills or expertise, and a few personal attributes that make you a good fit for the role. Here’s a couple examples:

Digital Marketing Example

“I’m a digital marketing professional with over six years of experience in developing and implementing online marketing strategies for various industries, including e-commerce, healthcare, and technology. I have a proven track record in increasing website traffic, optimizing conversion rates, and managing social media campaigns. I graduated from XYZ University with a degree in Marketing and earned a certification in Google Analytics.

In my most recent role at ABC Company, I led a team of five and helped increase organic search traffic by 30% within six months, which contributed to a significant increase in overall revenue. I’m passionate about staying up-to-date with industry trends and enjoy experimenting with new marketing tactics to drive results. I believe my analytical skills, creativity, and strong communication abilities make me a great fit for this digital marketing manager position at your company.

Outside of work, I enjoy volunteering at a local animal shelter and attending marketing conferences to expand my professional network and learn from industry experts.”

Quantity Surveyor Example

“I’m a quantity surveyor with over 13 years of experience in the industry, and I’ve had the pleasure of working with four different employers since graduating from university at 21. My expertise spans various types of projects, and I’m particularly proud of my certification to work on nuclear sites.

Throughout my career, I’ve been fortunate to work on a wide range of projects, from residential developments to large-scale infrastructure projects. This has allowed me to develop a strong skill set in cost estimation, contract management, and risk analysis. My experiences have also taught me the importance of collaboration and effective communication with various stakeholders, such as architects, contractors, and clients.

I’m excited about this opportunity because your company has a strong reputation for delivering complex, large-scale projects. I believe my experience and skills align well with the role, and I’m eager to contribute to your team. Moreover, I’ve always admired your company’s commitment to safety and innovation, which aligns with my own values as a professional. In the long term, I aim to further develop my expertise in the field and take on leadership roles in challenging projects like the ones your company handles.”

Remember to adapt the example to your own background and experiences, and make sure it aligns with the job requirements and company culture.

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: How did you hear about this position? – Answer Tips
10 Questions To Ask At The End Of An Interview (And 6 That You Shouldn’t!)
Interview Question: What energises you? – Answer Tips

Interview Question: What are your three biggest strengths? – Answer Tips

November 7, 2022 by Mike Jacobsen

Question forms part of

Civil Service Question Bank

Other interview questions that are similar

What are your weaknesses?
What are you good at?
What energizes you?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

This is a relatively straight forward question. And it is obvious that the interviewer is trying to find out No. 1 above – “Can you do the job?”

There’s no real hidden agenda at play. The interviewer simply wants to know where you believe your strengths lie.

The interviewer will be coming into the interview knowing exactly what their team/organisation need. What experience or skill set is missing from their current employee base. They are looking to see if your strengths will marry up well with what they are looking for.

The interviewer will have your CV so they will know exactly what you’ve done, but they want to know in your own words what areas of the job you excel in.

The best approach to answering this question

This is an interview so there is no point being modest. The best answers will briefly discuss how you believe that you have a quite varied skill set and a possess a great many strengths that are applicable to the role before drilling down into 3 that you believe to be your best.

This is not a story based question (like a ‘Tell me about a time‘ question) where the interviewer is expecting you to walk them through one of your experiences (where the B-STAR technique is the correct approach)

No for this question the ideal approach is to list all 3 strengths and then in turn go into further detail about why you feel that you possess each strength and how you are able to use that strength in your current role (the best answers will also relate this strength to the role that is being discussed).

How NOT to answer this question

Do not avoid the question. – This question is about your strengths. Ensure that is the question you answer. I have seen people take this question all sorts of ways; ranging from candidates just rehashing their experience without mentioning what it was they were good at, to someone who actually talked about what areas she thought she was weakest in. Keep it straight forward. The interviewer asked for strengths, give them some strengths.

Do not be overly modest. – It’s an interview, you are allowed, – nay – required, to sell yourself. Blow your own horn and share with the interviewer what your skills are. Being modest here will just mean that you do not get the job.

Do not give a one-sentence answer. – Just listing off 3 strengths will not get you far with this question. You need to explain to the interviewer why you feel this is one of your strengths, linking back to your previous experience and trying to tie that in to how you would use this strength in your future role.

BIGGEST STRENGTHS – Example answer

“As you can see from my CV I have a great deal of experience in a wide range of roles. This experience has afforded me the opportunity to considerably grow my skill set over the years to the point that now I believe I possess a great many strengths that can be applied to excelling in this role.

You asked for my 3 biggest. I think my 3 biggest strengths are my problem solving abilities, my communication skills and my industry knowledge.

The first of these strengths I wish to discuss is my industry knowledge. I have been working in this area for my full career, working all across the spectrum in various roles. I believe this puts me firmly in the Expert category when it comes to our sector, I will bring this knowledge into every project I work.

My 2nd biggest strength is my communication skills. After 3 years of sales experience I have no problem building rapport and in creating instant connections with stakeholders of any level. I have created long lasting relationships with customers, suppliers and all levels of management. If I were to join X company not only would I seek to make a great first impression to all my new stakeholders I would also seek to tap into my existing network for the betterment of the organisation.

The last strength I wish to discuss may sound a bit cliche but I do think it is my strongest area. I am able to quickly and efficiently solve problems as they land on my desk. In my last role this came in handy during COVID when we were working remotely with a reduced workforce, everything needed to be completed quickly but without sacrificing quality. I can use these skills to aid in projects that have tight turnaround times or that require ‘thinking on your feet’.“

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
31 Project Planner Interview Questions (And Sample Answers)
32 Test Manager Interview Questions (And Sample Answers)
Quality Assurance Analyst Interview Questions (And Sample Answers)
33 Team Leader Interview Questions (And Sample Answers)

Interview Question: How Do You Assess And Monitor Risk Within A Project? – Answer Tips

August 3, 2022 by Mike Jacobsen

Question forms part of

Project Manager Question & Answer Sheet

Other interview questions that are similar

What do you know about risk management?
What steps do you take to understand the risks within your project?
What can happen if a project does not monitor its risks?
Do you know what a RAID log is?

What the interviewer is looking for by asking this question

Bread and butter project based question this one is.

This is a question you will find in a lot of junior or graduate positions. Once you move into a more intermediate or senior project management role you can expect a lot fewer textbook questions like this. However do be prepared for the question anyway as it could be the case that the interviewer asks the question with a slight twist (e.g. “Tell me about a time risk was not adequately scoped…”).

So what is the interviewer looking for exactly here? Basically do you know your stuff. Do you understand the principles of project management and can you explain that back to the interviewer to show that you appreciate the importance of Risk Assessment and Monitoring within a project.

As simple as that.

The best approach to answering this question

As mentioned this is a fairly textbook question and should prove no issue if you have the required knowledge or qualifications. If you do not have any formal education in project management it might be worth reading the PMBOK prior to your interview just to get yourself accustomed to some of the terminology.

While this is a ‘textbook question’ that does not mean you should give a ‘textbook answer’. The best answers will expand on the textbook answer by providing your insights and backing up your answer with relevant examples from your experience.

How NOT to answer this question

Do not say you have no experience. This question is not asking you to explain your history with projects and how you have assessed and monitored risk in the past. This question can be answered easily in the hypothetical. Even if you have no experience in the subject matter at hand talk about how you would approach risk in a future project.

Do not say you do not manage risk. Whenever an interviewer asks you “How do you…”, it is never a good idea to say you don’t do what they were asking about. The interviewer is clearly asking the question in that manner as it is expected for you do what is being asked. In this instance managing risk is a fundamental part of the project management process and saying that you do not think about risk during a project will not be taken well by the interviewer.

How Do You Assess And Monitor Risk Within A Project? – Example answer

“Managing risk is one of the most important tasks that I undertake as a project manager. It is crucial to success that risks are appropriately identified, assessed and monitored throughout the project lifecycle.

In order to achieve this one of the first project artefacts that I create when forming a new project is the RAID log. Within this log I record all potential risks to the project (as identified by the project team and stakeholders).

Within the log risks are assessed as to the likelihood and severity and an appropriate plan is put in place, usually looking to reduce or eliminate the risk or to mitigate the impacts should the risk crystallise.

Within the log I include a date for review. When this date comes around the item is re-examined to determine if all the underlying logic still holds true.

I have found that the on-going monitoring of the risks is the most difficult to get people engaged with. It is easy to explain the need for the initial session but slightly more persuading is needed to get people involved in continually updating the risks.“

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)

Interview Question: Can you explain the differences between risk and issues? Answer Examples.

July 2, 2022 by Mike Jacobsen

Hey there! If you’re delving into the fascinating world of project management or preparing for an interview in this field, you’ve come to the right place! In this article, we’ll be exploring the differences between risk and issues – two essential concepts that any project management pro should be familiar with. Not only will understanding these distinctions make you a more effective team player, but it will also equip you to shine in any job interview. So, buckle up and get ready for a fun, engaging, and insightful journey into the realm of risk and issues. Together, we’ll unravel their meanings, dive into their key differences, and provide you with some stellar answer examples to ace that interview question!

Contents

  • 1 Discovering Risk and Issues: Definitions Unveiled
    • 1.1 A. Risk: The Future Uncharted
    • 1.2 B. Issues: The Present Unraveled
  • 2 Risk vs. Issues: The Showdown of Differences
    • 2.1 A. Timeframe: The When Factor
    • 2.2 B. Certainty: The Known vs. the Unknown
    • 2.3 C. Management Approach: Proactive Planners vs. Reactive Problem-Solvers
  • 3 Answer Example 1: Simple Explanation – The Party Analogy
    • 3.1 A. The Basic Breakdown: Risks and Issues Unpacked
    • 3.2 B. Real-Life Example: Party Planning Perils
  • 4 Answer Example 2: Detailed Explanation – The Project Management Dance
    • 4.1 A. In-Depth Dive: The Intricate Tango of Risk and Issues
    • 4.2 B. The Choreography of Risk and Issue Management
    • 4.3 C. Stage Spotlight: Real-Life Examples
  • 5 Answer Example 3: Industry-Relevant Explanation – The Creative Agency Scenario
    • 5.1 A. Tailoring the Explanation: Risk and Issues in the Creative Agency Realm
    • 5.2 B. Bringing the Scenario to Life
    • 5.3 C. Showcasing Your Industry Expertise
  • 6 Banking Project Manager Example
  • 7 Other Project Management Questions

Discovering Risk and Issues: Definitions Unveiled

A. Risk: The Future Uncharted

  1. Risks are like plot twists waiting to happen. They’re potential future events or conditions that might affect your project.
  2. The uncertainty factor: Risks come with a certain level of unpredictability, which is why managing them is such an exciting challenge. They could either propel your project to new heights or set it back, depending on how you tackle them.

B. Issues: The Present Unraveled

  1. Issues are like those little (or big) bumps in the road you’re navigating right now. They’re current events or conditions that need some serious attention to keep your project on track.
  2. Known and certain: Unlike risks, issues are known problems that have already materialized. They’re not a “maybe” anymore; they’re here, and it’s time to deal with them head-on.

Risk vs. Issues: The Showdown of Differences

A. Timeframe: The When Factor

  1. Risks: Future adventurers – Risks are all about the “what-ifs” that lie ahead. They’re the uncertainties waiting to be faced in the journey of your project.
  2. Issues: Present warriors – Issues are the challenges that have already arrived at your doorstep. They’re happening right now and need your immediate attention.

B. Certainty: The Known vs. the Unknown

  1. Risks: Mysterious and elusive – Risks are a bit like a game of chance, with uncertain outcomes that keep you on your toes.
  2. Issues: Clear and present – Issues, on the other hand, are the real deal. They’re definite and tangible problems that you can’t ignore.

C. Management Approach: Proactive Planners vs. Reactive Problem-Solvers

  1. Risks: Fortune tellers – When it comes to risks, you need to have your crystal ball at the ready. Proactive planning, forecasting, and mitigation strategies are key to staying ahead of the game.
  2. Issues: Firefighters – In the world of issues, you’re often required to don your firefighting gear and tackle problems as they arise. It’s all about being reactive and finding solutions to the challenges at hand.

Answer Example 1: Simple Explanation – The Party Analogy

A. The Basic Breakdown: Risks and Issues Unpacked

  1. Picture planning a party: Risks are the unpredictable factors that could impact your event, like the chance of rain or a guest bringing an uninvited plus-one.
  2. Issues, meanwhile, are the hiccups you’re currently facing in your party prep, like a last-minute cancellation from the DJ or the caterer running out of a key ingredient.

B. Real-Life Example: Party Planning Perils

  1. Risks: You keep an eye on the weather forecast and have a backup plan for an indoor location just in case it rains. You also communicate the guest list policy clearly to avoid any uninvited guests.
  2. Issues: When the DJ cancels, you swiftly find a replacement or create a killer playlist to keep the party going. As for the caterer’s dilemma, you brainstorm alternative ingredients or dishes to ensure the feast remains fabulous.

Answer Example 2: Detailed Explanation – The Project Management Dance

A. In-Depth Dive: The Intricate Tango of Risk and Issues

  1. Risks are the potential missteps that can throw your project management dance offbeat. They require you to be nimble, adaptive, and ready to pivot with proactive planning.
  2. Issues are the present twirls and dips that need your immediate attention to maintain your project’s rhythm and flow.

B. The Choreography of Risk and Issue Management

  1. Mastering the steps: Effective project management is like learning a complex dance, where understanding the nuances of risk and issue management helps you stay in sync with your team and project objectives.
  2. Fine-tuning your performance: Drawing from professional experience or case studies, you can illustrate how you’ve adeptly managed risks and issues to keep projects on track and achieve success.

C. Stage Spotlight: Real-Life Examples

  1. Risks: During a software development project, you identified the risk of potential security vulnerabilities and implemented security testing and code reviews to mitigate it.
  2. Issues: When an essential team member fell ill during a crucial phase of the project, you redistributed tasks, adjusted timelines, and coordinated resources to address the issue and keep the project moving forward.

Answer Example 3: Industry-Relevant Explanation – The Creative Agency Scenario

A. Tailoring the Explanation: Risk and Issues in the Creative Agency Realm

  1. Risks in creative agencies: These can include factors like changing client demands, shifting market trends, or talent attrition.
  2. Issues in creative agencies: Common challenges include project delays, client miscommunication, and resource constraints.

B. Bringing the Scenario to Life

  1. Risks: As a project manager in a creative agency, you’ve proactively anticipated the risk of shifting client demands by ensuring open lines of communication and scheduling regular check-ins to assess their evolving needs.
  2. Issues: When a client’s feedback leads to scope creep, you quickly address the issue by communicating with the team and adjusting timelines to maintain project quality.

C. Showcasing Your Industry Expertise

  1. Drawing on your knowledge and experience in the creative agency realm, you can further elaborate on how you’ve navigated risks and issues in your past roles.
  2. By tailoring your explanation to the specific industry of the interviewer, you can demonstrate your understanding of the unique challenges and opportunities that come with that field.

Banking Project Manager Example

“Well, risk and issues are two vital aspects of project management, and they play a particularly critical role in a bank setting where financial compliance, data security, and regulatory adherence are top priorities. As a project manager, I’ve learned to differentiate between the two concepts and manage them effectively.

In a banking context, risks are the potential future events that may impact the project objectives, such as changes in regulations, geopolitical instability, or new cybersecurity threats. By proactively identifying these risks and developing contingency plans, I’ve been able to mitigate their impact and ensure project success.

Issues, on the other hand, are the present challenges that need immediate attention to keep the project on track. In a bank setting, these issues could include delays in meeting compliance standards, data breaches, or resource constraints. To handle such issues, I rely on my problem-solving skills, my ability to work collaboratively with cross-functional teams, and my strong communication skills to identify the root cause, brainstorm possible solutions, and develop a plan of action to resolve the issue.

In my previous role as a project manager at XYZ Bank, I encountered several risks and issues, and I was able to effectively manage them by applying the principles of risk and issue management. For instance, when a data security risk emerged, I quickly escalated the issue to the relevant stakeholders and worked with the cybersecurity team to identify and implement countermeasures to mitigate the risk. Similarly, when a compliance issue arose due to a change in regulations, I collaborated with the legal team and the project sponsors to ensure that the project remained compliant while meeting the objectives.

Overall, I believe that understanding and managing risks and issues are essential skills for any project manager in a bank setting. I am confident in my ability to identify, mitigate and resolve risks and issues and to work collaboratively with stakeholders to ensure project success.”

Other Project Management Questions

Interview Question: Tell me about a time you took a risk – Answer Examples
31 Project Planner Interview Questions (And Sample Answers)
35 Project Coordinator Interview Questions (And Example Answers)
Interview Question: Tell me about a time when you have made a mistake in a project – Answer Tips
Interview Question: How Do You Assess And Monitor Risk Within A Project? – Answer Tips

Interview Question: How do you seek to promote diversity when working in a project team? – Answer Tips

July 2, 2022 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. Can you provide an example of how you have advocated for diversity and inclusion in a previous project team?
  2. How do you ensure that all team members feel included and respected in a project environment?
  3. How have you handled a situation where a team member was being excluded or treated unfairly due to their background or identity?
  4. What strategies do you employ to foster a diverse and inclusive atmosphere within your project team?
  5. Can you share an experience where you had to address unconscious bias within a team setting? How did you handle it?
  6. In your opinion, how does diversity contribute to the success of a project team?
  7. What steps would you take to encourage diverse perspectives and ideas within your team?
  8. How do you accommodate different communication styles and working preferences in a diverse team?
  9. How do you approach conflict resolution in a diverse project team, considering cultural differences and sensitivities?
  10. How have you actively sought out diverse talent for a project team in the past?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

In light of the three fundamental identifiers mentioned above, the interview question “How do you seek to promote diversity when working in a project team?” seeks to address the third identifier: “Will you fit in?” This question aims to gauge your ability to create an inclusive environment that fosters collaboration, creativity, and innovation. By promoting diversity within a project team, you demonstrate your capacity to respect and appreciate the different backgrounds, perspectives, and experiences of your colleagues, which ultimately leads to a more harmonious and successful workplace culture.

Moreover, your response to this question can also touch upon the first identifier, “Can you do the job?” When you emphasize your ability to work effectively with diverse teams, you highlight your adaptability, open-mindedness, and strong interpersonal skills, all of which are crucial in today’s increasingly diverse and globalized work environment. These soft skills can complement the technical skills and experience required for the job, making you a well-rounded candidate.

Finally, your approach to diversity and inclusion may also reflect your motivation and commitment to the job (the second identifier, “Will you do the job?”). By showcasing your eagerness to embrace diversity, you signal your dedication to building strong relationships with your colleagues, overcoming potential challenges, and driving the project team towards success.

How Best To Answer ‘How do you seek to promote diversity when working in a project team?’

When answering the question “How do you seek to promote diversity when working in a project team?”, it’s important to provide a clear, concise, and organized response. Here’s an informal yet professional way to structure your answer:

  1. Start by acknowledging the importance of diversity and inclusion in a project team. Example: “I firmly believe that fostering a diverse and inclusive environment within a project team is essential for generating innovative ideas, boosting collaboration, and enhancing overall team performance.”
  2. Provide specific strategies or steps you take to promote diversity and inclusion within a team. Example: “To create an inclusive atmosphere, I make a conscious effort to ensure that everyone’s voice is heard during team meetings. I encourage open discussions and facilitate brainstorming sessions where everyone’s ideas are valued and considered.”
  3. Share a brief, relevant example from your past experience that demonstrates your commitment to diversity and inclusion. Example: “In a previous project, I noticed that one team member from a different cultural background was hesitant to share their ideas. I reached out to them privately, expressing my interest in their perspective and offering support. As a result, they became more comfortable sharing their insights, which led to valuable contributions to the project’s success.”
  4. Conclude by emphasizing the benefits of diversity and how it aligns with the company’s values and goals. Example: “By actively promoting diversity and inclusion within a team, we can foster a sense of belonging, drive innovation, and achieve better results. I understand that your company values diversity, and I’m excited about the opportunity to contribute to such an inclusive environment.”

Remember, when structuring your answer, keep it focused on the main question and provide relevant examples to support your points. Show enthusiasm and genuine interest in fostering an inclusive environment, as this will leave a positive impression on the interviewer.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

‘How do you seek to promote diversity when working in a project team?’ – Example answers

Project Manager Example

You know, I’ve always been a big believer in the power of diverse and inclusive teams. As a Project Manager, I really make an effort to ensure everyone feels comfortable and heard, no matter their background.

One thing I like to do is mix up the way we run our meetings and brainstorming sessions, using different formats or icebreakers to help people feel at ease sharing their thoughts. It’s important to create a space where all ideas are welcome and appreciated.

I remember this one project where we had a team member who was more introverted and didn’t usually speak up in meetings. So, I started using an anonymous idea-sharing platform, allowing everyone to submit their thoughts without feeling put on the spot. It turned out that this team member had some fantastic insights, and their ideas really helped us improve the project.

In my experience, having a diverse team and making sure everyone is included leads to way better problem-solving and more creative solutions. I’m stoked to bring this kind of approach to your company, especially since it seems like you guys really value diversity and inclusion. I’m sure it’ll make a big difference in our projects’ success.

Programme Manager Example

I firmly believe that diversity and inclusion within a project team play a critical role in fostering innovation, enhancing collaboration, and ensuring the successful execution of projects. As a Programme Manager, it is my responsibility to create an environment where all team members feel valued, respected, and encouraged to share their ideas.

One strategy I implement to promote diversity and inclusion is to establish clear communication channels and guidelines within the team. This involves setting expectations for respectful dialogue, encouraging active listening, and providing opportunities for team members to express their thoughts, regardless of their background or level of experience.

In a previous programme I managed, I encountered a situation where some team members were not considering the input of colleagues with less experience in the industry. To address this issue, I organized a series of workshops focused on the value of diverse perspectives and fostering open-mindedness. As a result, the team became more receptive to each other’s ideas, which ultimately led to more innovative solutions and the successful completion of the programme.

By actively cultivating diversity and inclusion within a team, we can enhance our problem-solving capabilities and achieve superior results. I understand that your organization places a high priority on these values, and I am eager to contribute to the ongoing commitment to diversity and inclusion within your company. This approach will not only benefit our programme outcomes but also strengthen the organization’s overall performance.

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: How well are you prepared to manage a remote team? – Answer Tips
Interview Question: How do you handle disagreements within your team? – Answer Tips
Interview Question: Why have you had so many jobs? – Answer Examples

Interview Question: How well are you prepared to manage a remote team? – Answer Tips

July 2, 2022 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. How have you adapted your leadership style to manage remote employees effectively?
  2. Can you describe your experience with using communication and collaboration tools to manage a remote team?
  3. How do you ensure clear communication with your remote team members?
  4. What steps do you take to build trust and rapport with remote team members?
  5. How do you monitor the performance and productivity of remote employees?
  6. How do you handle time zone differences when managing a remote team?
  7. Can you describe a time when you had to resolve a conflict between remote team members? How did you handle the situation?
  8. How do you ensure remote team members feel included and valued in the decision-making process?
  9. What strategies do you use to keep remote team members engaged and motivated?
  10. How do you support the professional development and growth of remote employees?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

Let’s consider the interview question, “How well are you prepared to manage a remote team?” and see how it links back to these 3 things the interview is looking for.

Can you do the job? By asking this question, the interviewer is trying to gauge your skills and experience in managing remote teams. They want to know if you have a clear understanding of the unique challenges that come with remote work and if you have developed strategies to address them effectively. Your response should demonstrate your knowledge of remote team management and any relevant experience you have in leading and supervising remote teams.

Will you do the job? The interviewer wants to understand your motivation and commitment to managing a remote team. By answering this question, you have the opportunity to showcase your drive and dedication to the success of remote employees. Discuss any past experiences where you have gone above and beyond to ensure the productivity and well-being of remote team members, and highlight your passion for creating a positive work environment, even in a virtual setting.

Will you fit in? Finally, the question also aims to determine if your leadership style and approach to remote team management align with the company culture and values. When answering this question, consider the company’s work environment, communication style, and expectations for team collaboration. Discuss how you have successfully integrated remote team members into the workplace culture and ensured they felt valued and included in decision-making processes.

How Best To Answer ‘How well are you prepared to manage a remote team?

When structuring an answer to the question, “How well are you prepared to manage a remote team?”, it’s important to keep it concise, well-organized, and genuine. Here’s a suggested approach to create a professional yet informal response:

  1. Start with a brief introduction: Open your response by acknowledging the importance of effective remote team management, and express your enthusiasm for the opportunity.

Example: “I appreciate that managing remote teams is an important aspect of today’s work environment, and I’m really excited about the opportunity to lead a team, even if it’s from a distance.”

  1. Highlight your relevant skills and experience: Share specific examples that demonstrate your experience and expertise in managing remote teams. Focus on the tools, techniques, and strategies you’ve used to lead effectively in a virtual setting.

Example: “In my previous role as a project manager, I successfully led a team of 10 remote employees across three different time zones. We used collaboration tools like Slack and Zoom for daily communication, and I implemented weekly virtual stand-up meetings and regular one-on-ones to stay connected and address any concerns.”

  1. Emphasize your motivation and commitment: Show your passion for remote team management and discuss any personal values or work ethics that drive you to succeed in this area.

Example: “I believe that remote teams can be just as productive and engaged as in-person teams, so I’m always motivated to find new ways to support and connect with my remote colleagues. I value open communication, trust, and empathy, which I think are crucial for successful remote team management.”

  1. Demonstrate your cultural fit: Briefly touch on how your leadership style and approach to remote team management align with the company’s culture and values.

Example: “From what I’ve learned about your company culture, it seems like there’s a strong emphasis on collaboration and personal growth. I’m a firm believer in fostering a supportive environment where remote team members feel included, valued, and encouraged to grow professionally.”

  1. Conclude with a positive statement: Wrap up your response by reiterating your excitement and readiness to take on the challenge of managing a remote team.

Example: “Overall, I’m confident in my ability to manage a remote team effectively and can’t wait to contribute to the success of your organization in this role.”

Remember to tailor your response to your specific experiences and the company’s unique culture and values. The key is to be genuine and personable, while still maintaining a professional tone.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

‘How well are you prepared to manage a remote team?’ – Example answers

Customer Service Manager Example

I recognize that managing a remote customer service team is essential in today’s business landscape, and I’m truly enthusiastic about the chance to lead such a team and make a positive impact.

In my previous role as a customer service supervisor, I successfully managed a team of 15 remote agents located in various regions. We utilized tools like Microsoft Teams and Zendesk to streamline communication and manage customer inquiries efficiently. I established daily check-ins to ensure all team members were on track and conducted bi-weekly video conferences to discuss performance and address any concerns.

My passion for providing excellent customer support drives me to continuously improve remote team management. I focus on creating an environment that promotes open communication, trust, and collaboration, which I believe are essential for maintaining high levels of customer satisfaction.

I’ve researched your company values and found that you emphasize exceptional customer service and employee empowerment. I share these values and have always encouraged my team members to take ownership of their work and seek opportunities for growth and development.

In conclusion, I’m eager to apply my skills and experience in managing a remote customer service team at your organization, and I’m confident that I can contribute to maintaining the high standards you’ve set for customer satisfaction.

Programme Manager Example

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Interview Question: What would you do if a Stakeholder approached you with a change midway through a project? – Answer Tips

July 2, 2022 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

Are you able to adapt to change?
How do you respond to change within a project?
Do you prefer waterfall projects or agile for change management?
Are you interested in a change management position?

What the interviewer is looking for by asking this question

This is a fairly typical PM question. You can expect this question to be asked if you are applying for Junior Project Manager or Business Analyst roles, you are less likely to receive this question if you are in other project support functions but it is a possibility. Similarly you are not likely to get this question if you have a large amount of project experience and are going for more senior positions with more responsibility.

The interviewer is looking for 2 things when asking this question:

  1. Are you aware of the best practices with regard to Change Management within a project? Do you understand the difference between Agile and Waterfall projects when it comes to making changes midway through a project, and can you articulate the differences when prompted?
  2. Given 1. above how do you communicate with stakeholders?

The first thing the interviewer is looking for is a fairly ‘by the book’ response. Change Management is a fairly defined process and this should not cause any issues for anyone who has studied Project Management previously. The second part of the question is more about you and your stakeholder management skills. This part of the question is not ‘by the book’ and should allow you the opportunity to describe your communication style – and hopefully differentiate you from the other candidates.

The best approach to answering this question

The best approach to this question will hit on the 2 key points raised above.

Firstly describe how if it was one of your projects, that there would be a defined change management process in place. This process should have been approved by the client/customer, supplier, project team and all relevant stakeholders.

Once you have gone over that you can now talk through how you would remind the stakeholder of this change process and offer to walk them through getting their Change Request submitted for review by the project team. The best candidates will weave into the response an example from their prior experience. Talk about a project that you recently led that had a change request come up right in the middle (Use the B-STAR technique)

Make sure that you are prepared for follow-up questions such as:

  • What would you do if there was no defined change process?
  • What would you do if the stakeholder in question held great authority over the project?
  • What if the change that was raised is considered a show stopper?

Finally ensure that you make the interviewer aware that you are answering the question assuming a waterfall approach was undertook. If the project was being ran using Agile methodologies talk about how the change would be looked at and prioritised immediately and adjustments made to the sprint plans and backlog catalogue.

How NOT to answer this question

Don’t refuse the change point blank. There are well defined processes for how to handle changes within all project methodologies. Flat out saying NO is not in any of them. Talk about how you worked with the stakeholder and guided them through the previously agreed process.

Don’t just accept the change without review. Similar to above, there is a process for change management. This process should have been approved prior to the project initiation. Do not just say that you would accept any changes, mention how you would put the CR through the defined process and go with the decision that is produced.

Don’t just give an example. Weaving an example into your answer is what separates a good answer from a great answer. However you still need to describe the theory behind your answer. You need to explain and detail how you are aware of proper project management processes only then can you show that you have real world experience with an example. Otherwise the interviewer may not be assured that you know the process or if the example was just a fluke.

What would you do if a Stakeholder approached you with a change midway through a project? – Example answer

“If this was one of my projects then there would be a clearly defined change request process that should be followed for all requests. This will have been discussed with all stakeholders and approved by all. Given this I would speak to the stakeholder in question and guide them through the Change Request process so that their request could be reviewed and actioned if necessary.

When these type of requests occur I find it best to gently remind the stakeholder that there was a process agreed at the beginning of the project and to remind them of that process and how changes are reviewed and progressed. I had a similar request recently where a senior stakeholder wanted to increase the scope of the software product we were deploying in a month’s time, the stakeholder reached out to me directly and requested it was added for the first release. I gently reminded my colleague that all change requests needed to be raised to the CR portal and would be triaged by a member of the project team, as his change was above the agreed small change limit it would need to be approved by the Change Board. The colleague was content with this and progressed his item through the proper channels were the request was approved for deployment in second release.

Of course this all assumes that the project was being deployed using waterfall methodologies, if we were following a more agile approach the change request would have been prioritised and added to the sprint plan where appropriate.“

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