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Mike Jacobsen

Interview Question: How do you handle stress and pressure? – Answer Tips

May 5, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. “How do you stay organized and prioritize tasks during busy times?”
  2. “Can you describe a high-pressure situation you’ve experienced and how you managed it?”
  3. “How do you maintain a healthy work-life balance under tight deadlines?”
  4. “What are your go-to strategies for coping with challenging situations at work?”
  5. “How do you keep your team motivated and productive during stressful periods?”
  6. “What techniques do you use to stay focused and calm under pressure?”
  7. “Tell us about a time you had to handle multiple responsibilities simultaneously. How did you ensure success?”
  8. “How do you assess and manage your workload when faced with conflicting priorities?”
  9. “Share an instance where you had to meet a tight deadline. How did you ensure timely completion?”
  10. “How have you handled a difficult or stressful situation with a coworker or supervisor?”

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

For instance, the interview question, “How do you handle stress and pressure?” aims to assess multiple aspects of your suitability for the job. Primarily, it falls under the first category, i.e., “Can you do the job?” as it seeks to evaluate your ability to perform under challenging circumstances that are often encountered in the workplace. Handling stress and pressure effectively is a crucial skill, as it ensures that you can maintain productivity and deliver results even when faced with tight deadlines or high-stakes situations.

Additionally, this question can also touch upon the second aspect, “Will you do the job?” By gauging your motivation and resilience in the face of adversity, the interviewer can determine whether you possess the necessary drive to push through tough times and remain committed to your responsibilities.

Finally, the way you respond to this question may also provide insights into the third aspect, “Will you fit in?” Your approach to managing stress and pressure can reveal your emotional intelligence, adaptability, and interpersonal skills, all of which contribute to your compatibility with the company culture and your potential to thrive within the team dynamic.

How Best To Answer ‘How do you handle stress and pressure?’

Unless the question you are asked is a straight ‘up or down / yes or no’ style question then you are going to need to learn to describe, expand and elaborate on your answers. The best way of doing this is to follow the B-STAR technique for answering interview questions.

Using the B-STAR technique, you can effectively answer the interview question, “How do you handle stress and pressure?” while providing a well-rounded response. Here’s how you can apply the B-STAR method to address this specific question:

B – Belief: Express your belief in the importance of managing stress and pressure in the workplace, and how it contributes to overall productivity and personal well-being.

S – Situation: Briefly describe a scenario where you faced a stressful and high-pressure situation at work. Keep the description simple and focused, allowing you to emphasize your role and actions.

T – Task: Explain your role in this particular situation and how you were responsible for handling the stress and pressure to ensure successful outcomes.

A – Activity (or action): Describe the specific steps you took to manage the stress and pressure in this situation. Explain your thought process, the strategies you employed, and how you adapted to overcome challenges. This part of your answer should be the most detailed and informative, showcasing your problem-solving abilities and resilience.

R – Result: Conclude by sharing the outcome of your actions, highlighting any quantifiable results or improvements (e.g., meeting a tight deadline, improving team morale, or increasing productivity). This demonstrates the effectiveness of your stress and pressure management skills and how they positively impacted the situation.

By utilizing the B-STAR method, you can create a comprehensive and engaging response to the interview question, “How do you handle stress and pressure?” This approach allows you to showcase your experience, skills, and adaptability while conveying your ability to succeed in challenging situations.

Remember though that the B-STAR technique is descriptive not prescriptive. You do not need to follow this flow strictly, go with what is best for your answers and that will allow you to put your point across and show your experience the best.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

How do you handle stress and pressure? – Example answers

Project Lead Example

B – Belief: I firmly believe that managing stress and pressure is crucial for maintaining productivity, ensuring quality work, and promoting personal well-being in any work environment.

S – Situation: At my previous job, I was part of a team responsible for launching a new product within a very tight deadline. We faced multiple unexpected setbacks, and the pressure was mounting as the deadline approached.

T – Task: As the project lead, it was my responsibility to ensure the team stayed on track, met the deadline, and delivered a high-quality product while managing the stress and pressure we were all experiencing.

A – Activity (or action): To handle the stress and pressure, I implemented a few strategies. First, I prioritized tasks and delegated them based on each team member’s strengths and availability, ensuring a more efficient workflow. Second, I conducted daily check-ins with the team to monitor progress, address any challenges, and provide support. Additionally, I encouraged open communication and fostered a positive atmosphere, where everyone felt comfortable sharing their concerns and ideas. Lastly, I practiced stress management techniques myself, such as taking breaks and practicing mindfulness, to maintain a clear and focused mindset.

R – Result: By effectively managing stress and pressure, our team was able to meet the tight deadline and successfully launch the new product. As a result, the product received positive feedback from both internal stakeholders and customers, leading to a 20% increase in sales during the first quarter. Furthermore, the team’s morale remained high, and the experience strengthened our ability to collaborate and tackle future challenges.

Customer Service Representative Example

As a customer service representative, I believe that managing stress and pressure is essential to provide excellent service and maintain a positive attitude, even when faced with challenging customer interactions or high call volumes.

There was a situation where our company faced a significant system outage that affected a large number of customers. Due to this issue, our call center was inundated with calls from frustrated customers seeking assistance and resolution.

In this challenging scenario, my role was to handle incoming calls, provide empathetic support, and find solutions to customer issues, all while managing the stress and pressure of the increased call volume and difficult interactions.

To effectively handle the situation, I first made sure to stay organized and focused by keeping a detailed log of each call and the customer’s concerns. I also practiced active listening, ensuring that each customer felt heard and understood. To maintain a calm demeanor, I took deep breaths and reminded myself to stay patient and solution-oriented. Additionally, during breaks, I practiced brief relaxation techniques to re-energize and refocus.

As a result of these efforts, I was able to maintain a high level of customer satisfaction during this challenging time, with positive feedback from customers appreciating the empathetic support and effective solutions provided. Moreover, the experience allowed me to further develop my resilience and adaptability, ultimately improving my overall performance as a customer service representative.

Software Engineer Example

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: How do you ensure that you have considered all stakeholder needs when undertaking a new initiative? – Answer Tips
Interview Question: Tell me about a time your decision was overruled – Answer Tips
Interview Question: How do you stay motivated? – Answer Tips

Interview Question: Describe a successful day, what made it successful? – Answer Tips

May 4, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. Can you share an example of a particularly productive day at work? What factors contributed to your productivity?
  2. What does a successful day at work look like for you? How do you ensure you achieve that level of success?
  3. Describe a time when you accomplished more than you expected in a single day. What factors contributed to this achievement?
  4. What do you consider the key elements of a successful workday? Can you provide an example of when you put these elements into practice?
  5. Tell me about a day when you felt especially proud of your accomplishments. What led to your feeling of pride?
  6. How do you measure success in your daily work? Can you share an example of a day when you met or exceeded your own expectations?
  7. Describe a day when you successfully managed multiple tasks or projects. How did you prioritize and ensure successful completion of each task?
  8. Can you share an example of a day when you overcame challenges or obstacles to achieve your goals? How did you handle these challenges?
  9. Tell me about a time when you had a particularly satisfying day at work. What made it so satisfying?
  10. How do you maintain motivation and focus throughout the day to ensure success? Can you provide a specific example?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

Considering the interview question, “Describe a successful day, what made it successful?” it can be seen that this question touches on all three aspects the interviewer is looking for:

  1. Can you do the job? By asking you to describe a successful day, the interviewer is giving you the opportunity to highlight your skills and experiences. Your response should showcase the tasks you have successfully completed, the challenges you have overcome, and the expertise you have gained that would enable you to perform well in the position.
  2. Will you do the job? Your description of a successful day will also reveal your drive and motivation to get the job done. The interviewer will be interested in understanding how you approach your work, set priorities, and stay focused on achieving your goals. Your answer should demonstrate that you are committed to delivering results and that you have the determination to excel in the role.
  3. Will you fit in? The way you describe your successful day can also provide insights into your personality, work style, and how you might fit within the company’s culture. By sharing examples that showcase your adaptability, teamwork, or communication skills, you can demonstrate that you are a likeable candidate who would be a valuable addition to the team.

How Best To Answer ‘Describe a successful day, what made it successful?’

Unless the question you are asked is a straight ‘up or down / yes or no’ style question then you are going to need to learn to describe, expand and elaborate on your answers. The best way of doing this is to follow the B-STAR technique for answering interview questions.

Using the B-STAR technique, you can effectively answer the interview question, “Describe a successful day, what made it successful?” while providing a comprehensive response that highlights your skills, motivation, and cultural fit. Here’s how you can adapt the B-STAR method to this question:

B – Belief – Share your thoughts and feelings about what constitutes a successful day at work. This could include factors such as productivity, collaboration, or overcoming challenges.

S – Situation – Describe a specific day or situation where you experienced success at work. Keep the description brief and easy to understand, focusing on setting the context for your actions.

T – Task – Explain your role in the situation and what you were responsible for. Emphasize your active involvement in making the day successful, whether that means leading a team, solving a problem, or completing a project.

A – Activity (or action) – Detail the steps you took during that day and why you took them. Explain how you prioritized tasks, collaborated with colleagues, or utilized your skills to achieve success. This part should make up the majority of your response.

R – Result – Describe the outcome of your actions, ideally using quantifiable metrics to illustrate your success (e.g., increased sales by 15%, reduced project delivery time by two weeks, or improved team efficiency by 20%).

While the B-STAR method provides a useful framework, remember that it is descriptive, not prescriptive. Feel free to adapt the structure to best showcase your experiences and effectively convey your qualifications for the job.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

Describe a successful day, what made it successful? – Example answers

Project Manager Example

I believe that a successful day is when I’m able to manage my time effectively, collaborate with my team, and achieve meaningful results that contribute to the overall success of the organization.

There was a day when our team was facing a tight deadline to submit a critical project proposal. My role as the project manager was to ensure that we completed the proposal on time while maintaining high quality and addressing all the client’s requirements.

To achieve this, I started by prioritizing the tasks and delegating responsibilities based on each team member’s expertise. I also set up checkpoints throughout the day to monitor progress and address any issues or roadblocks. Additionally, I maintained open lines of communication with both the team and the client, ensuring that everyone was on the same page and aware of the expectations.

As a result of our collaborative efforts and my proactive management, we submitted the project proposal ahead of the deadline. The client was extremely satisfied with our work and awarded us the contract, which ultimately led to a 30% increase in revenue for our department.

Marketing Specialist Example

I believe that a successful day is when I can effectively use my skills, solve problems, and contribute to the growth of the organization, all while maintaining a positive attitude and fostering a supportive work environment.

There was a day when our marketing team faced an unexpected issue with our email campaign tool, which threatened to delay a crucial product launch. As the marketing specialist, my role was to find a solution that would enable us to deliver the email campaign on time without compromising its quality or effectiveness.

To tackle this challenge, I first assessed the issue and determined that it was due to a software glitch. I reached out to our email campaign tool’s customer support and described the problem in detail. While waiting for their response, I researched alternative methods for deploying the email campaign, in case the issue couldn’t be resolved promptly.

Fortunately, customer support provided a workaround that I implemented immediately. I then tested the campaign thoroughly to ensure that it was functioning properly before deployment. Additionally, I shared my learnings with the rest of the team to help prevent similar issues in the future.

As a result, we were able to deliver the email campaign on schedule, which led to a successful product launch with a 20% increase in leads compared to our previous campaigns. Our team’s ability to adapt and resolve the issue quickly also earned praise from management, demonstrating our resilience and problem-solving abilities.

Software Developer Example

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: tell me about a time you disagreed with your boss – Answer Examples
Interview Question: Have you ever done something differently the second time around? – Answer Tips
Interview Question: What do you consider to be your most significant achievement? – Answer Tips

How to Write a Project Manager CV / Resume (With Examples)

May 4, 2023 by Mike Jacobsen

Applying for jobs as a Project Manager can be extremely frustrating. Especially when it comes to writing the perfect CV for the job you want. It might be appealing to just submit the same generic CV to as many employers as possible and hope that one of them bites. But if you really want to stand out from the crowd, you need to tailor your CV to the job you want.

That’s why in this post, we’re going to break down how to write the perfect Project Manager CV. Starting with things you need to do before putting pen to paper, such as what to look for in the job description and how to research the company (and why you would want to). After that, we will get into the CV itself, how to write a personal statement, what to include in your employment and education history sections, and finally, we will briefly discuss what you DON’T want to do when writing your CV.

This image has an empty alt attribute; its file name is CV-Template-Page-1-Blurred-212x300.jpeg
Project Manager CV Template

Contents

  • 1 Read the job description / advert
    • 1.1 Job Description Example
  • 2 Research The Company
  • 3 Find a Good CV Template
  • 4 Write A Few Sentence “Personal Statement”, and call it a “Professional Summary”
    • 4.1 Project Manager Professional Summary Example
  • 5 Detail your employment history
  • 6 Detail your education history
  • 7 CV Structure
  • 8 WHAT NOT TO DO
  • 9 General Project Manager CV Tips
  • 10 Project Manager CV Example
  • 11 FAQ

Read the job description / advert

The first step is, of course, to read the job description. We need to know what the firm is looking for so that we can properly highlight these characteristics in our CV. So read back over the job description and try to pinpoint the important points. A lot of times a firm will call things “required”; if you see this, you need to make sure you include that in your CV. Similarly, if certain things are repeated throughout the advert, this indicates they are of high importance, so we will want to make sure our CV shows that as well.

When performing this analysis, take care to copy the ‘exact’ words and phrases that are being used by the hiring manager. We will want to pepper these into our CV later.

Job Description Example

A leading software development company is looking for an experienced Project Manager to work on various projects, assisting with the delivery of cutting-edge technology solutions.

In this role, you’ll be responsible for driving project execution and ensuring successful delivery within the agreed timeframes and budgets.

You’ll be working closely with cross-functional teams, including developers, designers, and stakeholders, to achieve the desired outcomes for the organization.

Responsibilities

As a Project Manager, your primary responsibilities will include:

  • Developing project plans, including scope, timelines, and resource requirements
  • Managing project risks and issues, ensuring timely resolution
  • Leading and motivating project teams to deliver high-quality solutions
  • Ensuring clear communication and collaboration between all stakeholders
  • Monitoring and reporting on project progress, making adjustments as needed
  • Ensuring project deliverables are completed on time and within budget
  • Continuously improving project management processes and methodologies

Skills

Must have

  • Proven experience as a Project Manager in software development or related field
  • Strong understanding of Agile methodologies and experience working in Agile environments
  • Excellent communication, leadership, and organizational skills
  • Ability to manage multiple projects concurrently
  • Strong problem-solving and decision-making abilities
  • Proficiency with project management tools, such as Microsoft Project, Trello, or Asana

Nice to have

  • Project Management Professional (PMP) or PRINCE2 certification
  • Experience in managing remote or distributed teams
  • Familiarity with software development languages and frameworks

Research The Company

Time to put on your detective hat and do some research on your target company. Look at their website, LinkedIn, Twitter, Facebook, and other platforms. You are looking for any piece of intel that will give you the leg up.

  • Find out about recent work/projects they have undertaken or will be embarking on (highlight your experience in these areas on your CV)
  • Find out what software/processes they use and make sure you include your proficiency in them in your CV

See if you know anyone who works there and/or connect (LinkedIn) with people ahead of the interview. A little nepotism could never hurt, and you might be able to glean more information about the role/hiring process in the meantime.

Find a Good CV Template

When selecting a CV template, it’s essential to opt for a simple design and structure. Not only are straightforward layouts more compatible with Applicant Tracking Systems (ATS), but they also make it easier for recruiters and hiring managers to quickly identify and understand key details. A clutter-free and organized CV ensures that your most important information stands out, facilitating a smoother review process for potential employers.

This is the CV template that we recommend (click here)

Write A Few Sentence “Personal Statement”, and call it a “Professional Summary”

Using the information discovered above, tailor your professional summary to the job.

Project Manager Professional Summary Example

  • Delivered 6-figure software projects on time and within budget, achieving a 95% success rate while managing local and remote teams.
  • Expert in Agile methodologies, leading cross-functional teams, and maintaining strong stakeholder relationships.
  • Proficient in Microsoft Project, Trello, and Asana, streamlining project management processes for optimal efficiency.

Detail your employment history

Your potential employer will definitely want to know where you have worked in the past. Therefore, list your employment history starting from the most recent and going down in reverse chronological order.

Employers value recent experience over all else. You do not want to go over 2 pages (as no one will read them), so as you go further back in time, reduce the level of detail accordingly.

Finally, do not just list off all of the responsibilities of your role. Use your responsibilities as context to showcase your achievements, so instead of saying “Responsible for project management”, say something like “Successfully managed and delivered 15 software development projects with a combined budget of $5,000,000, achieving a 95% on-time and within budget rate”. See how the second example shows the employer that you oversaw the project management but also highlights that you have experience in multi-million-dollar budget projects with a history of successful deployment. Much better.

Detail your education history

Remember that we need to keep the CV to 2 pages or no one will read it. The education history section is a place that takes up far too much space in most CVs. If you have a degree, employers are not going to care about your A levels; if you have A levels, employers are not going to care about your GCSEs. (For my American readers, if you have a Bachelor’s degree, no one is going to care about your GPA)

People who list every single one of their GCSE and A-Level results are just clogging up their CV with details that most, if not all, employers will simply disregard immediately (if they even read it at all).

The only exception would be if one of your older education achievements is highly relevant, and you want to highlight that experience. For example, if you are applying to be a Project Manager for a construction firm and you have zero experience in that industry, then you might want to include your A-level in engineering.

Other than that niche example, you will want to stick with Bachelor Degrees and Post-Grad / Professional Qualifications only. When your CV shows that you have a Master’s degree, the employer is going to know full well that you made it through high school.

CV Structure

Tactically structure your CV to the ‘most wanted’ attributes of the job description. For example, if the job description values “qualified”, then place your qualifications first; if they want someone with RECENT experience, put your last job up top. If they want multiple years of experience, highlight your tenure.

We always recommend that you have a Professional Summary up top (after your name/contact info), as it will be the first thing that anyone reads. As discussed earlier, this should be tailored towards the job advert and showcase your experience and skills in what the employer is looking for.

A fairly typical structure would go:

  1. Name and contact info
  2. Professional Summary
  3. Current (or most recent employment)
  4. Education & Professional Qualifications
  5. Employment History

WHAT NOT TO DO

Now that we’ve discussed what you should be including in your CV, let’s look at some things that you should avoid doing.

  • Do not include personal history or likes. Employers are not going to care about your hobbies, so unless you have some inside information that the hiring manager only hires people who play a particular sport, for example, then leave your extracurricular activities off your CV. This does not extend to things like volunteer or charity work. Definitely include that if you have the space.
  • Do not list your skillset and the tools/applications you have experience with. It takes up valuable space and is often obvious (Skilled in Excel…?). Instead, include these in your achievements section (Example: “Used Asana to manage and coordinate tasks for a remote team of 25 members”).
  • Do not include references or “references available on request”. If employers want a reference, they will ask you for them; otherwise, this is just wasted space on your CV.
  • Do not include a photo of yourself unless specifically asked. In many countries, including the UK and US, you should not include a photo of yourself on your CV/resume. Companies don’t want you to do it, as it opens them up to liability, and there is absolutely nothing for you to gain by doing so – plus, you are making it easier for firms to discriminate against you, either implicitly or explicitly.
  • Do not use any fancy graphic or artistic CV format, unless your Project Manager position also has some element of graphic design in the job description. Most CVs come in a standard format, allowing Application Tracking Software, recruiters and hiring managers to easily pick out the key pieces of information they need quickly based on their experience. If you throw them a CV in an artistic format, they are more likely to get annoyed and throw your application away. This is not a situation where standing out is good. You want your skills/experience to be noted, not your CV format.
  • Do not include your previous salaries. This will severely impact your negotiation abilities down the line.

General Project Manager CV Tips

  • Stick to 2 pages only.
  • Use the words as written in the job description.
  • Use action words rather than passive words.
  • Use numbers when showcasing your achievements.
  • Have someone review your CV/resume for typos and to see how it reads to fresh eyes. Preferably have someone with hiring experience do this.
  • Get a professionally reviewed CV if you’re unsure of your ability to create a strong CV yourself.

Project Manager CV Example

To give you a better idea of how to put together your own Project Manager CV, here’s an example to follow, For an editable .DOCX version, click here.

Page 1

Project Manager CV Example

Page 2

Project Manager CV example page 2

FAQ

Q: How should I prioritize my skills and experiences when tailoring my CV to a specific Project Manager job posting?
A: Review the job description carefully and identify the most important skills, experiences, and qualifications that the employer is looking for. Prioritize these elements in your CV, highlighting them in your professional summary and employment history sections.

Q: Is it important to include industry-specific experience in my Project Manager CV?
A: Yes, including industry-specific experience can be beneficial, especially if the job posting emphasizes the need for such expertise. If you have relevant experience in the industry, make sure to showcase it in your CV.

Q: Can I include volunteer or charity work in my Project Manager CV?
A: Yes, you can include volunteer or charity work in your CV, particularly if it is relevant to the job you are applying for or demonstrates your project management skills. You can mention this experience in a separate section or incorporate it within your employment history.

Interview Question: What do you enjoy doing the least? – Answer Tips

May 3, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. What tasks or responsibilities do you find most challenging?
  2. Can you tell me about a work situation that you found difficult to handle?
  3. What types of tasks or projects do you try to avoid, if any?
  4. Can you describe a task or responsibility that you didn’t enjoy in a previous role?
  5. What aspect of your previous job did you find the least satisfying?
  6. Are there any tasks you find monotonous or uninteresting? How do you stay motivated in such situations?
  7. If you could delegate any part of your job, what would it be and why?
  8. What type of work environment do you find least appealing?
  9. Can you tell me about a time when you had to work on something you didn’t enjoy? How did you handle it?
  10. What are some areas you feel you need to improve on, and how do you plan to address them?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

1 – Can you do the job? This question can help the interviewer identify whether the tasks you dislike or find challenging are critical to the role. If your least favorite tasks align with the primary responsibilities of the position, it may indicate that you’re not the best fit for the job. However, if these tasks are only a minor part of the role, your answer could provide insight into your potential areas for growth and development.

2 – Will you do the job? By understanding what you enjoy the least, the interviewer can gauge your motivation and commitment to handle less appealing aspects of the job. Every role has its less enjoyable tasks, and demonstrating your willingness to tackle them effectively despite your personal preferences can show your dedication to getting the job done.

3 – Will you fit in? Your answer to this question can reveal aspects of your personality and work style, which can help the interviewer determine if you’re a good fit for the company culture. For example, if you dislike working in a highly collaborative environment and the company prioritizes teamwork, there might be a mismatch in expectations. Alternatively, if your least favorite tasks involve working in isolation and the company offers a collaborative atmosphere, it might be an indication that you’ll fit in well with the team dynamics.

How Best To Answer ‘What do you enjoy doing the least?’

Unless the question you are asked is a straight ‘up or down / yes or no’ style question then you are going to need to learn to describe, expand and elaborate on your answers. The best way of doing this is to follow the B-STAR technique for answering interview questions, which can also be applied to the question “What do you enjoy doing the least?”.

Answers using this method follow the below structure:

B – Belief – What are your thoughts and feelings with regard to the subject matter? In this case, discuss your perspective on the least enjoyable tasks, recognizing that every job has its ups and downs.

S – Situation – What was going on? Briefly explain a scenario where you had to perform the task you enjoy the least. Keep the situation simple to understand and easy to describe, as the focus should be on your role and actions.

T – Task – What was your role in the action? Describe your responsibility related to the task you dislike and any challenges you faced. Make sure to present yourself as actively engaged in addressing the issue.

A – Activity (or action) – What did you do? Detail the steps you took to complete the task despite your lack of enjoyment. Explain your approach to staying motivated and focused, and any strategies you used to overcome your disinterest. This should take up the bulk of your time answering the question.

R – Result – How did everything end up? Share the outcome of your actions, focusing on any positive results or lessons learned. Use figures if possible (e.g., completed the task ahead of schedule, improved efficiency by 15%, gained new skills, etc.).

Remember though that the B-STAR technique is descriptive, not prescriptive. You do not need to follow this flow strictly. Adapt the structure to your answers and experiences, allowing you to communicate your point effectively and showcase your capabilities.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

What do you enjoy doing the least? – Example answers

Financial Analyst Examples

I believe it’s important to stay adaptable and open to various tasks in a work environment. However, I’ve found that tasks requiring extensive data entry tend to be less enjoyable for me. In my previous role as a financial analyst, our team was responsible for updating and maintaining a large database containing financial information on our company’s clients.

My responsibility was to input new client data, update existing records, and ensure the accuracy of the information. This required a significant amount of time spent on data entry, which I found to be monotonous. Despite the repetitive nature of the task, I understood its importance in maintaining accurate records for our company.

To make the process more engaging, I set personal goals for efficiency and accuracy, and I took short breaks to stay focused. I also listened to music or podcasts to keep my mind stimulated during the data entry process. Additionally, I developed a system to double-check my work to minimize errors.

By employing these strategies, I was able to maintain a high level of accuracy and efficiency in my data entry tasks. My efforts contributed to an overall improvement in our team’s record-keeping, and I even received positive feedback from my supervisor for my dedication and accuracy. This experience taught me the value of staying motivated and finding ways to make even the least enjoyable tasks more engaging and productive.

Customer Service Example

In my previous role as a customer service representative, I found that dealing with rude or irate customers was the least enjoyable aspect of my job. I understand that customer satisfaction is crucial to the success of any business, and addressing customer concerns is an essential part of my role.

During a particularly busy period, we had a high volume of calls from customers who were experiencing issues with their orders. I was responsible for handling these calls, resolving problems, and ensuring that customers were satisfied with the outcome.

To handle challenging interactions with upset customers, I focused on remaining calm and empathetic, actively listening to their concerns, and finding the best possible solution to address their needs. I made it a point to treat each customer with respect, regardless of their demeanor, and focused on the bigger picture of maintaining a positive relationship with them.

As a result of my approach, I was able to successfully resolve the majority of customer issues and received commendations from my supervisor for my professionalism and dedication to customer satisfaction. Additionally, our team’s overall customer satisfaction ratings improved during this time. This experience reinforced the importance of staying composed and patient, even in the face of difficult situations, and taught me valuable skills in conflict resolution and customer service.

Graphic Designer Example

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: Tell me about a time when a project you were working on had an impact on the way another area went about their work? – Answer Tips
Interview Question: What would you do if a Stakeholder approached you with a change midway through a project? – Answer Tips
Interview Question: Suppose the project has gone off the rails. What steps would you take to get it back on track? – Answer Tips

Interview Question: How do you stay motivated? – Answer Tips

May 3, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. How do you maintain your enthusiasm for a project that takes a long time to complete?
  2. What strategies do you use to stay focused and productive when facing challenges?
  3. Can you describe a situation where you had to stay motivated despite setbacks or obstacles?
  4. How do you set goals for yourself, and what steps do you take to achieve them?
  5. What aspects of your work inspire you the most?
  6. How do you deal with burnout or stress in your job?
  7. Can you give an example of a time when you had to motivate a team or a colleague to reach a goal?
  8. How do you balance competing priorities and stay motivated to complete all tasks?
  9. What do you do when you feel your motivation is starting to wane?
  10. How do you stay up-to-date with industry trends and developments to maintain your motivation and interest in your field?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

When an interviewer asks you, “How do you stay motivated?” they are primarily trying to assess if you will do the job by understanding your drive and motivation to complete tasks and meet goals. This question also gives them insights into your work ethic and how well you can manage challenges, which relates to the first point, can you do the job.

In addition, your response to this question can also provide some information about how well you will fit in with the company culture, as different organizations value different motivational styles and coping mechanisms. A response that aligns with the company’s values and culture will showcase your compatibility with the team.

For example, if you respond by saying, “I stay motivated by setting SMART goals and regularly reviewing my progress, as well as seeking feedback from my colleagues and manager,” you demonstrate your ability to stay focused and committed to achieving results (point 2), your strategic approach to goal-setting (point 1), and your openness to collaboration and communication (point 3). By addressing all three aspects, you effectively show the interviewer that you can do the job, will do the job, and will fit in with the company’s culture.

How Best To Answer ‘How do you stay motivated?’

When answering the interview question “How do you stay motivated?”, you can use the B-STAR technique to structure your response effectively. This method helps you to provide a comprehensive and well-rounded answer, showcasing your beliefs, actions, and results related to motivation. Here’s how you can apply B-STAR to this question:

B – Belief: Share your thoughts and feelings about motivation and its importance in achieving professional success.

Example: “I believe that staying motivated is crucial for success in any role. It helps maintain focus and productivity, allowing us to overcome challenges and achieve our goals.”

S – Situation: Briefly describe a scenario where you needed to stay motivated to complete a task or achieve a goal. Keep this description concise, setting the context for your actions.

Example: “In my previous job, I was assigned to a complex project with a tight deadline, which required coordinating with multiple teams and stakeholders.”

T – Task: Explain your role and responsibilities in the situation, focusing on your active involvement in the task.

Example: “My task was to lead the project, ensuring all teams collaborated effectively and met the deadlines, while maintaining high-quality results.”

A – Activity (or action): Detail the steps you took to stay motivated and the reasons behind your actions. This part should be the main focus of your answer.

Example: “To stay motivated, I set clear, achievable milestones for each stage of the project. I also maintained open communication with all team members, encouraging them to share their ideas and concerns. I took regular breaks to recharge and used productivity tools to stay organized.”

R – Result: Conclude your answer by sharing the outcome of your actions, ideally using figures or tangible measures of success.

Example: “As a result of my motivation and leadership, we completed the project two weeks ahead of schedule, and it exceeded the client’s expectations. The project’s success led to a 15% increase in revenue for the company.”

Using the B-STAR technique, you can describe, expand, and elaborate on your answers, ensuring a comprehensive and effective response to the question of how you stay motivated. This method allows you to present your experiences and skills in the best possible light, demonstrating your motivation and drive to the interviewer.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

How do you stay motivated? – Example answer

Customer Service Example

“I believe that staying motivated in a customer service role is essential for providing excellent support and ensuring customer satisfaction, which contributes to the overall success of the company. At my previous job as a customer service representative, our team experienced a sudden surge in customer inquiries due to a software issue that affected many users. My responsibility was to provide timely and effective support to the affected customers, addressing their concerns and helping them resolve the issue as quickly as possible.

To stay motivated during this challenging period, I focused on the positive impact I could make on the customers’ experiences. I proactively sought feedback from my supervisor and peers to continuously improve my problem-solving skills. I also organized my workload using a ticket management system and prioritized tasks based on urgency. To maintain a positive attitude, I celebrated small victories, such as resolving a particularly difficult case or receiving a thank-you message from a satisfied customer.

As a result of my motivation and dedication, I was able to resolve customer issues more efficiently, which led to a 20% decrease in average response time during the surge. Additionally, my efforts contributed to a 10% increase in customer satisfaction ratings, and I received recognition from my manager for maintaining high-quality support during a challenging time.”

Software Engineer Example

“I believe that staying motivated as a software engineer is crucial for consistently delivering high-quality code, meeting project deadlines, and contributing to the overall success of the development team. In my previous role as a software engineer, I was assigned to work on a complex, long-term project involving the development of a new software application, which required collaboration with various teams and stakeholders.

My responsibility was to design and implement key features, ensuring that they met the project requirements and adhered to best practices. To stay motivated throughout the project, I set clear, achievable milestones and regularly reviewed my progress to ensure I was on track. I also made it a point to learn from my peers, participating in code reviews and seeking feedback on my work to continuously improve my skills.

During the development process, I took short breaks and maintained a healthy work-life balance to avoid burnout. I also stayed engaged by actively participating in team meetings, contributing ideas, and celebrating our progress as a team.

As a result of my motivation and commitment, I successfully implemented the features on time, contributing to the overall success of the project. The application received positive feedback from users and our client, leading to a 30% increase in user adoption and a 15% reduction in reported bugs. My dedication to staying motivated and focused on the project was acknowledged by my manager, who praised my performance during the project’s completion.”

Marketing Coordinator

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: Tell me about a time you went above and beyond – Answer Examples
Interview Question: Tell me about a time your decision was overruled – Answer Tips
Interview Question: How do you ensure that you have considered all stakeholder needs when undertaking a new initiative? – Answer Tips

Interview Question: Have you ever done something differently the second time around? – Answer Tips

May 3, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. Can you describe a situation where you had to change your approach to achieve a better outcome?
  2. Tell me about a time when you received feedback and adjusted your actions accordingly.
  3. Can you share an example of when you made a mistake and what you did to correct it in the future?
  4. Describe a situation where you had to revisit a decision you made earlier. How did you handle it?
  5. How have you improved a process or task after initially encountering difficulties?
  6. Tell me about a time when you had to adapt your strategy due to unforeseen circumstances.
  7. Can you provide an example of when you had to pivot or change direction in a project? How did you handle it?
  8. Describe a situation where you had to learn a new skill or technique to accomplish a task more effectively.
  9. How do you ensure continuous learning and improvement in your professional life?
  10. Tell me about a time when you found a more efficient way to complete a task or solve a problem.

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

So what’s this question trying to ascertain?

1 – Can you do the job? When they ask if you’ve done something differently the second time around, they’re trying to see if you can learn from your past and get better at your skills. So, share a cool example where you changed how you did things and it worked out well. It shows you’re the kind of person who can grow and adapt, which is just what they want for the job.

2 – Will you do the job? This question also helps them figure out if you’re motivated and care about doing a great job. Your answer should show that you’re always looking for ways to improve and are up for putting in the effort to get stuff done right. This will let them know that you’re the kind of person who takes their job seriously and wants to succeed.

3 – Will you fit in? Finally, this question gives them a peek into your personality and if you’ll get along with everyone else. When answering, focus on how you’re open to feedback, enjoy working with others, and are always looking for ways to get better at what you do. These things can help them see that not only are you a good fit for the job, but you’ll also be a great addition to the team.

By keeping these three key points in mind when answering a question like “Have you ever done something differently the second time around?”, you can show them you’ve got the skills, motivation, and personality they’re looking for.

How Best To Answer ‘Have you ever done something differently the second time around?’

Unless the question you are asked is a straight ‘up or down / yes or no’ style question, like “Are you ACCA qualified?”, you are going to need to learn to describe, expand, and elaborate on your answers. The best way of doing this is to follow the B-STAR technique for answering interview questions.

Answers using this method follow the below structure:

B – Belief – What are your thoughts and feelings with regard to the subject matter? For the given question, you can express your belief in the importance of learning from past experiences and adapting your approach to achieve better outcomes.

S – Situation – What was going on? Briefly explain the scenario that was taking place. In this case, describe a situation where you first attempted a task or project but faced challenges or did not achieve the desired outcome.

T – Task – What was your role in the action? Most of the time, it is best that you are taking an active rather than passive role in the encounter. For this question, explain your responsibility in the situation and your commitment to finding a solution or improving the results.

A – Activity (or action) – What did you do? Detail the steps you took and why you took them. For the given question, describe the changes you made the second time around, explaining why you decided to make those adjustments and how they helped you achieve a better outcome.

R – Result – How did everything end up? Try to use figures if possible (e.g., we cut costs by $3m, customer satisfaction scores increased 25%, failures reduced to zero, ice cream parties increased ten-fold, etc.). For this question, share the positive results you achieved after implementing the changes, emphasizing the improvements made compared to the first attempt.

Remember, though, that the B-STAR technique is descriptive, not prescriptive. You do not need to follow this flow strictly; go with what is best for your answers and that will allow you to put your point across and show your experience the best.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

Have you ever done something differently the second time around? – Example answer

Project Manager Example

I believe it’s crucial to learn from our experiences and adapt our approach when things don’t work out as expected. In my previous job, I was responsible for managing a marketing campaign to promote a new product. The initial launch didn’t generate the anticipated interest, and the sales numbers were lower than expected.

As the project lead, I knew it was my responsibility to find a solution and improve the results. I decided to gather feedback from the sales team and customers to identify the reasons for the poor performance. Based on the insights, I realized that our target audience wasn’t well-defined, and the message didn’t resonate with them.

So, I took the initiative to reevaluate the campaign strategy. I worked with the team to refine our target audience, update the marketing message, and create new visuals that were more engaging. We also decided to explore different marketing channels to increase our reach.

As a result of these changes, our second campaign was much more successful. We saw a 35% increase in sales, a significant boost in customer engagement, and a 20% growth in our social media following. This experience taught me the importance of being flexible and adapting our approach based on the feedback and results.

Software Developer Example

I think it’s important to learn from our experiences and adjust our methods when we encounter challenges or failures. In a previous software development project, I was tasked with optimizing the performance of an application that had slow loading times and caused user frustration.

As the lead developer, it was my responsibility to identify the root cause and improve the application’s performance. I initially focused on optimizing the code and reducing the overall application size. However, after implementing these changes, the improvements were still not significant enough to satisfy the users.

I realized I needed a different approach, so I decided to analyze the application’s architecture and data flow. I found that the primary issue was not the code itself, but rather the way data was being fetched and processed.

To address this, I introduced a more efficient data-fetching technique and implemented a caching mechanism to minimize the number of server requests. I also worked closely with the front-end team to streamline the user interface for a smoother user experience.

After these changes were made, the application’s performance improved significantly. Loading times were reduced by 60%, and user satisfaction scores increased by 25%. This experience reinforced the importance of being adaptable and looking at problems from different angles to find the most effective solutions.

Customer Service Role Example

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: Tell me about a time you went above and beyond – Answer Examples
Interview Question: tell me about a time you disagreed with your boss – Answer Examples
Interview Question: Tell me about a time you failed – Answer Examples

Interview Question: What do you consider to be your most significant achievement? – Answer Tips

May 2, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. Can you describe a challenging project or task you’ve worked on, and how you overcame the obstacles you faced?
  2. What is a professional goal that you have achieved, and how did you reach it?
  3. Tell me about a time when you went above and beyond to complete a task or project.
  4. Describe a situation where you had to solve a complex problem, and explain your thought process and approach.
  5. What is a recent accomplishment that you’re particularly proud of, and why?
  6. How do you measure your own success? Provide an example of a situation where you met or exceeded your personal standards.
  7. Can you share an example of when you made a significant contribution to a team project?
  8. Tell me about a time when you had to adapt to significant changes or challenges in your work environment.
  9. Describe an instance where you had to learn a new skill quickly to accomplish a task or goal.
  10. What is one of your greatest professional or personal accomplishments outside of your current job?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

Keeping this in mind, let’s explore how the “most significant achievement” question can address these concerns:

  1. Can you do the job? (Do you have the skills/experience needed?) When answering this question, choose an achievement that highlights your relevant skills and experience for the position. This will show the interviewer that you have the necessary qualifications to excel in the role. Describe the situation, your specific actions, and the positive outcome to illustrate your capabilities.
  2. Will you do the job? (Do you have the drive/motivation to get the job done?) Select an example that showcases your determination and persistence in overcoming challenges or obstacles. By demonstrating your commitment to achieving success, even in difficult situations, you will signal to the interviewer that you possess the motivation and drive required to excel in the position.
  3. Will you fit in? (Does your personality match the workplace culture? Are you likeable?) Use your response to this question to convey your ability to work well with others and adapt to different environments. Emphasize your teamwork, communication skills, and any collaborative aspects of your achievement. This will help demonstrate that you are a good fit for the company’s culture and can form positive working relationships with colleagues.

How Best To Answer ‘what do you consider to be your most significant achievement?’

When responding to the “most significant achievement” question, you can use the B-STAR technique to give a well-rounded answer that includes your viewpoint, the situation, your role, the actions you took, and the outcomes. Here’s how you can apply the B-STAR method to this interview question:

B – Belief: Begin by sharing your feelings and opinions about the importance of your achievement and how it relates to the job you’re applying for. This helps the interviewer understand why the accomplishment matters to you.

S – Situation: Give a brief description of the circumstances surrounding your achievement. Keep this short, as the main focus should be on your actions and the results.

T – Task: Explain your specific role and what you were responsible for in the situation. Emphasize your active involvement and any leadership or decision-making tasks you had, showing your ability to contribute effectively to the project or task.

A – Activity (or Action): Describe the steps you took to reach the desired outcome and explain why you chose those actions. This part should be the most detailed, as it demonstrates your problem-solving skills, relevant abilities, and adaptability in handling challenges.

R – Result: Finish with the results of your actions, using numbers or measurable outcomes when possible. This shows the interviewer the impact of your efforts and your ability to deliver results in your role.

While the B-STAR method offers a helpful structure, it’s important to adjust it to fit your specific situation and experiences. Customize your answer to highlight the aspects that best showcase your qualifications, motivation, and compatibility with the company culture. By using this technique effectively, you can present your most significant achievement in a clear and engaging way during your interview.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

What do you consider to be your most significant achievement? – Example answers

Project Manager Example

My most significant achievement was when I successfully led a team to complete a software development project ahead of schedule, resulting in increased client satisfaction and revenue growth for our company. I’m proud of this accomplishment because it not only showcases my technical skills and leadership abilities but also demonstrates my commitment to delivering exceptional results.

At my previous job, we were working on a crucial project for a major client, but we faced several challenges, including tight deadlines and limited resources. As the project lead, my responsibility was to ensure the project’s timely completion while maintaining high-quality standards.

To achieve our goal, I took several actions, such as developing a detailed project plan, reallocating resources, and implementing more efficient communication channels within the team. Additionally, I organized weekly progress meetings to address any roadblocks and monitor our progress. This approach allowed us to identify and resolve issues early on, fostering a collaborative and solution-oriented work environment.

As a result of our team’s hard work and my proactive leadership, we completed the project two weeks ahead of schedule. Our client was extremely pleased with the final product, leading to a 30% increase in revenue for our company and a long-term partnership with the client. This experience highlights my ability to manage complex projects, work well under pressure, and deliver results that exceed expectations.

Marketing Manager Example

My most significant achievement was when I successfully managed a marketing campaign that increased our company’s online presence and generated a 40% increase in sales within six months. I’m proud of this accomplishment because it highlights my marketing skills, creativity, and dedication to driving business growth.

At my previous job, our company was struggling to capture the attention of our target audience and increase online sales. As the marketing manager, it was my responsibility to develop and execute a strategy to improve our online presence and boost sales.

To address this challenge, I conducted thorough market research and identified the key channels and platforms our target audience used. I then created a comprehensive marketing plan, which included a mix of paid advertising, social media campaigns, and content marketing. I also collaborated with the sales and design teams to ensure our messaging and visuals were consistent and engaging.

By continuously monitoring the performance of our campaigns, I was able to optimize our marketing efforts and allocate resources effectively. I also encouraged my team to share their ideas and feedback, fostering a collaborative environment that helped us stay agile and adapt to market changes.

As a result of our well-executed marketing campaign, our company’s online presence grew significantly, leading to a 40% increase in sales within six months. Additionally, our brand awareness improved, and we gained valuable insights into our customer base. This achievement demonstrates my ability to develop and manage successful marketing strategies, work collaboratively, and deliver impressive results for the company.

Supply Chain Coordinator Example

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: How Do You Respond To Customer Feedback, Both Positive And Negative – Answer Tips
Interview Question: What new skills do you hope to learn over the next 6 months? – Answer Tips
Civil Service Interviews – Common Questions and How To ACE Them
Interview Question: Tell me about a time you went above and beyond – Answer Examples

Interview Question: Do you most like starting tasks or finishing them? – Answer Tips

May 2, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. How do you prioritize your tasks when you have multiple projects to work on?
  2. Can you describe a time when you successfully managed competing deadlines?
  3. How do you stay motivated and focused when working on a long-term project?
  4. Are you more comfortable working on a single task or multitasking? Why?
  5. Do you prefer working on projects independently or as part of a team? Why?
  6. Can you describe a time when you had to switch between tasks quickly? How did you handle it?
  7. How do you ensure you maintain a high level of productivity throughout the day?
  8. How do you handle situations where you are unable to complete a task on time or as planned?
  9. How do you maintain focus and motivation when working on repetitive tasks?
  10. Do you prefer working on projects that require creativity and innovation or those that follow a more structured process? Why?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

So, let’s consider the interview question, “Do you most like starting tasks or finishing them?” and relate it back to the three things every interviewer is looking for.

1 – Can you do the job? (Do you have the skills/experience needed?) This question aims to uncover your ability to manage tasks and projects efficiently. By understanding your preferences in starting or finishing tasks, the interviewer can assess if your work style aligns with the job requirements. For instance, if the role involves a lot of project initiation, a candidate who prefers starting tasks might be better suited.

2 – Will you do the job? (Do you have the drive/motivation to get the job done?) By asking about your preferences in starting or finishing tasks, the interviewer is trying to gauge your motivation levels and work ethic. Your answer can reveal whether you are self-motivated and proactive in taking on new tasks or diligent in seeing projects through to completion. Both aspects are crucial for getting the job done, and your answer will help the interviewer determine if you possess the right attitude for the role.

3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?) This question also helps the interviewer understand if your work style and preferences align with the company culture and the dynamics of the team you would be joining. For example, if the organization values teamwork and collaboration, your answer could indicate if you are more comfortable working independently or as part of a group. The way you communicate your preferences can also give the interviewer a glimpse of your personality and likability.

How Best To Answer ‘Do you most like starting tasks or finishing them?’

When answering the question, “Do you most like starting tasks or finishing them?”, it’s essential to provide a well-structured response that effectively showcases your work style, motivation, and adaptability. Here’s a suggested structure for your answer:

  1. Briefly acknowledge both aspects: Begin by mentioning that both starting and finishing tasks are crucial for success in any role. This shows that you understand the importance of different stages in the project lifecycle.
  2. State your preference: Clearly state whether you prefer starting tasks or finishing them, and briefly explain why. Be honest, but remember to maintain a balanced perspective.
  3. Provide examples: Share relevant examples from your past experiences that demonstrate your preference in action. Highlight how your preference for starting or finishing tasks has positively impacted your work performance and helped you achieve your goals.
  4. Address the other side: While focusing on your preference, don’t forget to briefly discuss your ability to excel in the other aspect. This shows that you are adaptable and can effectively handle both initiating and completing tasks as required.
  5. Relate to the role: Connect your preference and examples back to the specific job you’re interviewing for. Show how your preferred work style aligns with the job requirements and can contribute to the company’s success.
  6. Demonstrate adaptability: Emphasize that you can adapt to different situations and requirements, regardless of your preference. Highlight your ability to perform well in both starting and finishing tasks, depending on the needs of the project or team.

What You Should NOT Do When Answering Questions

  1. Giving an unclear or vague answer: Avoid providing an ambiguous response, such as “I’m not sure” or “It depends.” Instead, be decisive and clearly state your preference, while still showing adaptability.
  2. Focusing only on one aspect: Do not entirely neglect the other side of the question. While stating your preference is essential, it’s also important to demonstrate that you can handle both starting and finishing tasks effectively.
  3. Being too negative: Avoid expressing strong dislike or frustration with either starting or finishing tasks. This can make you appear inflexible or difficult to work with.
  4. Overgeneralizing: Refrain from making blanket statements that could be interpreted as an inability to adapt to different situations or requirements. Instead, emphasize your versatility and willingness to handle tasks at any stage of the project lifecycle.
  5. Failing to provide examples: Avoid making claims about your work style without backing them up with real-life examples. Use specific instances from your past experiences to illustrate your preference and how it has contributed to your success.
  6. Not relating your answer to the role: Do not miss the opportunity to connect your preference and work style to the specific job requirements. Demonstrating how your preference can benefit the company will help make your response more impactful.
  7. Speaking negatively about past employers or colleagues: Avoid blaming others or making derogatory comments about previous work situations while discussing your preference. Keep the focus on your own work style and how it has positively influenced your performance.
  8. Exaggerating or lying: Be honest about your preference and abilities. Misrepresenting your work style can lead to problems if you are hired and expected to perform tasks that do not align with your true preferences or strengths.

‘Do you most like starting tasks or finishing them?’ – Example answer

Project Manager Example

“I understand that both starting and finishing tasks are essential for success in any role. Personally, I tend to enjoy finishing tasks more because it gives me a sense of accomplishment and closure. In my previous role as a project manager, I successfully completed several projects within deadlines and under budget, which resulted in increased client satisfaction and repeat business.

However, I also recognize the importance of starting tasks effectively. I have experience in setting up projects, defining goals, and creating plans to ensure smooth execution. I believe that my preference for finishing tasks, combined with my ability to initiate projects, would make me a valuable asset to your team.

In this role, I am prepared to adapt to the specific requirements and expectations, whether it involves starting new tasks or driving them to completion. I am confident that my skills and work style will enable me to contribute positively to the company’s success.”

Marketing Example

“I understand that both starting and finishing tasks are crucial for success in any role. Personally, I tend to enjoy starting tasks more because I thrive on brainstorming new ideas and developing innovative marketing strategies. In my previous role as a marketing specialist, I was responsible for initiating several successful marketing campaigns that increased brand awareness and generated a significant growth in sales.

However, I also appreciate the importance of seeing tasks through to completion. I have experience in executing marketing plans, analyzing performance metrics, and optimizing campaigns based on data-driven insights. I believe that my preference for initiating tasks, combined with my ability to bring them to fruition, would make me an effective marketing specialist for your company.

In this role, I am prepared to adapt to the specific requirements and expectations, whether it involves creating new marketing initiatives or driving existing campaigns to achieve their goals. I am confident that my skills and work style will enable me to contribute positively to the company’s success.”

Software Developer Example

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: Tell me about a time when a project you were working on had an impact on the way another area went about their work? – Answer Tips
Interview Question: What would you do if a Stakeholder approached you with a change midway through a project? – Answer Tips
Interview Question: Suppose the project has gone off the rails. What steps would you take to get it back on track? – Answer Tips

Interview Question: How would your close friends describe you? – Answer Tips

April 27, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. How would your colleagues describe you?
  2. How would your previous manager or supervisor describe you?
  3. How do you think others perceive you in a team setting?
  4. How would your family members describe you?
  5. What three words would your best friend use to describe you?
  6. How do your coworkers benefit from your presence in the workplace?
  7. If I were to ask your teammates about your strengths and weaknesses, what would they say?
  8. What personal qualities do you think are most important for success in this role?
  9. Can you give an example of a time when you received constructive criticism? How did you react and what did you learn from it?
  10. How do you handle conflicts or disagreements with colleagues or team members?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

So, let’s take a closer look at the interview question, “How would your close friends describe you?” and see how it relates to one or more of the things the interviewer is trying to find out.

When asking this question, the interviewer is primarily focused on the third point – “Will you fit in?” By understanding how your close friends perceive you, the interviewer can gain insights into your personality, values, and interpersonal skills. This information can help them determine whether your personality will align well with the company culture and if you’ll be a good fit within the team.

Moreover, your answer to this question may also provide some indirect information related to the first two points – “Can you do the job?” and “Will you do the job?” For example, if your friends describe you as detail-oriented, it could indicate that you have the skills needed for a position that requires attention to detail. Similarly, if your friends see you as highly motivated and passionate, it suggests that you have the drive to get the job done.

How Best To Answer ‘How would your close friends describe you?’

To provide a well-structured answer to the interview question “How would your close friends describe you?”, consider the following approach:

  1. Start with a brief introduction: Begin by acknowledging the question and expressing gratitude for the opportunity to share insights about yourself from your close friends’ perspectives.

Example: “That’s an interesting question! My close friends know me very well, and their perspective can provide valuable insight into my personality.”

  1. Choose relevant attributes: Select 3-4 attributes or qualities that your close friends would use to describe you, ensuring they are relevant to the job and company culture.

Example: “My close friends would likely describe me as adaptable, reliable, and a good listener.”

  1. Provide examples: For each attribute, briefly explain why your friends would describe you that way and, if possible, share a specific example or story that illustrates the quality in action.

Example: “They would describe me as adaptable because I’m always open to change and enjoy learning new things. For instance, when our group had to quickly switch to remote work due to the pandemic, I was among the first to embrace the change and help others adapt. They would also say I’m reliable because I’m always there for them when they need support, whether it’s lending a listening ear or assisting with a project. Lastly, they appreciate my ability to listen attentively and provide thoughtful feedback during conversations, which has helped strengthen our friendships over the years.”

  1. Connect to the job and company culture: Briefly explain how these qualities make you a strong fit for the role and the organization.

Example: “I believe these qualities, such as adaptability, reliability, and strong listening skills, will help me excel in this role and contribute positively to the team dynamic and overall company culture.”

  1. Wrap up: Conclude your response by reiterating your enthusiasm for the role and expressing confidence in your ability to meet the job requirements.

Example: “I’m excited about the opportunity to bring these qualities to your team and am confident they will serve me well in achieving success in this role.”

By following this structure, you can provide a well-rounded, organized, and impactful answer that showcases your personality and your fit for the job and company culture.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

How would your close friends describe you? – Example answers

Reliable & Honest Answer

Innovative and Hard-working Answer

“Thank you for asking that question. My close friends often describe me as innovative and hardworking, as well as a team player and a problem-solver.

They’ve seen my innovative side through various personal and professional projects, such as when I developed a new solution to automate a time-consuming task at my previous job, ultimately improving our team’s efficiency. My hardworking nature is evident in my dedication to achieving goals and consistently delivering high-quality results, even during tight deadlines.

My friends also appreciate my team player attitude, as I’m always willing to collaborate, share knowledge, and help others succeed. As a problem-solver, I take pride in tackling complex challenges and finding effective solutions.

I believe these qualities – being innovative, hardworking, a team player, and a problem-solver – will greatly contribute to this role and align well with the company’s values. I’m eager to apply these strengths to help drive success within the organization.”

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)
Interview Question: What is your management style? – Answer Tips
Interview Question: How well are you prepared to manage a remote team? – Answer Tips
Interview Question: What are your three biggest strengths? – Answer Tips

Interview Question: What is your management style? – Answer Tips

April 26, 2023 by Mike Jacobsen

Question forms part of

Civil Service Question Bank
Project Manager Question & Answer Sheet

Other interview questions that are similar

  1. How do you motivate your team members to achieve their goals?
  2. Can you describe your approach to delegating tasks and responsibilities?
  3. How do you handle conflicts or disagreements within your team?
  4. What strategies do you use to ensure clear and effective communication with your team?
  5. Can you give an example of a time you had to adapt your leadership style to meet the needs of a particular team member or situation?
  6. How do you foster a positive and inclusive work environment?
  7. What role does feedback play in your management approach, and how do you deliver it?
  8. How do you balance being approachable and supportive while also holding your team accountable for their performance?
  9. How do you prioritize tasks and projects for your team, and how do you ensure they stay on track?
  10. Can you describe a time when you had to lead a team through a significant change or challenge? How did you handle it?

What the interviewer is looking for by asking this question

There are probably an infinite number of questions that the interviewer could ask you on the day. Some questions are incredibly common appearing in almost every interview you will have, while other questions you might hear once and never again regardless of how many jobs you apply for.

Fundamentally though all interview questions are really trying to find out one of 3 things:

1 – Can you do the job? (Do you have the skills/experience needed?)
2 – Will you do the job? (Do you have the drive/motivation to get the job done?)
3 – Will you fit in? (Does your personality match the workplace culture? Are you likeable?)

That’s it. Those are the 3 things that the interviewer is trying to ascertain. Every question that is asked of you will fundamentally be trying to resolve one (or more) of these 3 things.

So, let’s take a closer look at the interview question, “What is your management style?” and see how it connects back to one or more of the three things interviewers are trying to ascertain.

When an interviewer asks about your management style, they are primarily focusing on whether you will fit in with the company culture and existing team dynamics. A good fit will help ensure that you can work effectively with your colleagues and contribute positively to the team’s overall success.

Your management style may also touch on your ability to do the job. For example, if you demonstrate a keen understanding of how to delegate tasks, motivate team members, and communicate effectively, this shows that you have the skills and experience necessary to manage and lead a team successfully.

Lastly, the question can also provide insights into whether you will do the job with enthusiasm and commitment. Your response can reveal your level of motivation and dedication to achieving team goals, as well as your willingness to adapt and grow as a leader.

How Best To Answer ‘What is your management style?’

To effectively structure an answer to the question “What is your management style?”, consider following these steps:

  1. Briefly describe your management style: Start by providing a concise description of your management style. Use key terms that capture your approach, such as collaborative, results-oriented, or supportive.
  2. Highlight key principles or values: Emphasize the core principles or values that drive your management approach, such as clear communication, empowering team members, or continuous improvement.
  3. Provide a specific example: Offer a concrete example that demonstrates your management style in action. Describe a situation where you successfully applied your management approach to lead a team, resolve a conflict, or achieve a goal.
  4. Relate your style to the company’s culture: Connect your management style to the company’s culture or values. This shows that you’ve done your research and that you’re likely to be a good fit for the organization.
  5. Show adaptability: Lastly, acknowledge that your management style can evolve and adapt to different situations or team members’ needs. This demonstrates your flexibility and willingness to learn as a leader.

Remember to keep your response concise and focused, emphasizing the aspects of your management style that best align with the company’s values and the specific job requirements.

What You Should NOT Do When Answering Questions

Do not avoid the question.

Do not describe a failure (unless specifically asked).

Do not downplay the situation.

Do not overhype the situation.

Do not say you have no experience with the subject matter.

Do not reject the premise of the question.

Do not have a passive role in the situation.

Do not give a one-sentence answer.

Do not overly describe the scenario and miss the action

What is your management style? – Example answer

Well, I’d say my management style is pretty collaborative and supportive. I really believe in making sure that everyone on the team has a voice and feels empowered to share their ideas. You know, it’s important to me that everyone’s involved and engaged in the decision-making process.

One thing I always try to do is to keep communication as clear and open as possible. I think it’s super important to make sure everyone knows what’s expected of them, and also to be there to provide guidance and support when they need it.

Actually, there was this one time when my team was working on a project with a tight deadline. We were all a bit stressed out, and I could see that some of the team members were struggling to prioritize their tasks. So, I called a quick team meeting, and we all sat down and talked it through. We ended up reassigning some tasks and setting mini-deadlines to help everyone stay on track. It really helped, and we ended up delivering the project on time and within budget.

I’ve done some research about your company, and I feel like my collaborative approach would fit in really well with the culture you’ve got going on here. Of course, I’m always open to adapting my style to meet the needs of the team and the situation. At the end of the day, it’s all about making sure we work together effectively and achieve our goals.

Other Interview Question and Answers

79 Civil Service Interview Questions (And Example Answers)
94 Project Manager Interview Questions (And Example Answers)

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