You’ve just watched the full walkthrough of a 250-word statement for Delivering at Pace at Administrative Assistant (AA) and Administrative Officer (AO) grade. Here are the key insights to help you shape your own example.
Why this behaviour matters
At AA and AO level, Delivering at Pace is about managing your time well, staying focused, and producing accurate work on schedule. Recruiters want to see that you can handle deadlines, prioritise tasks, and maintain quality even when things get busy. It’s also about being reliable, keeping others informed, and taking personal responsibility for the standard of your work.
How to shape your own statement
Think of a time when you worked under pressure or had to complete an important task quickly and accurately. Use the B-STAR method to structure your response:
⏱️ Belief – show that you value efficiency, accuracy, and accountability.
🎯 Situation and Task – describe when you needed to meet a deadline or manage multiple priorities.
⚙️ Activity – explain how you organised your work, stayed focused, and communicated progress with others.
🏆 Result – share what you achieved, such as completing work on time, improving accuracy, or supporting your team’s success.
Practical tip
Emphasise how you stayed calm and organised under pressure. Recruiters look for examples where you showed responsibility, kept to deadlines, and delivered consistent quality without compromising standards.
Next step
Use the example from the video above as a guide. Apply the same structure to your own experience to show how you deliver results efficiently, stay focused, and maintain professionalism at AA/AO grade.