Applying for a Civil Service role can feel like a monumental task, but fear not! One key element you’ll need to master is the 250-word statement. This is where you showcase your skills and suitability for the job by demonstrating specific behaviours. Today, we’ll focus on the “Changing and Improving” behaviour, especially for those eyeing a Grade 6 position.
Understanding the 250-Word Statement
In your Civil Service application, the 250-word statement is your chance to shine. It’s not just about listing your skills but showing, through concrete examples, how you embody the behaviours the role demands. Think of it as a mini-story where you’re the hero, overcoming challenges and making improvements.
The “Changing and Improving” Behaviour
Changing and Improving is all about being adaptable and proactive in enhancing processes. At Grade 6, this behaviour expects you to not only spot areas for improvement but to lead significant changes and inspire others to do the same.
What It Means at Grade 6
At this level, you’re not just implementing small tweaks but driving substantial, strategic changes. This might involve:
- Leading initiatives that transform how your department functions.
- Innovating solutions that address long-standing issues.
- Mentoring others to embrace a culture of continuous improvement.
Grade 6 vs. Other Grades:
- Below Grade 6: You might focus on suggesting improvements and supporting change.
- Above Grade 6: You’ll be expected to set the vision for change across multiple departments or the entire organisation.
Tips for Crafting Your 250-Word Statement
Writing this statement can be daunting, but here are some friendly tips to help you nail it using the B-STAR method:
1. Belief
Start with your belief or approach towards changing and improving. Why is it important to you?
2. Situation
Briefly set the scene. What was the context that required change? Was there a problem that needed solving?
3. Task
Describe your responsibility in that situation. What role did you play in addressing the issue?
4. Action
This is the core of your statement. Detail the steps you took to implement the change. Be specific about your actions.
5. Result
Finally, wrap up with the outcome. What were the tangible improvements? How did your actions benefit the organisation or team?
Additional Tips:
- Be concise: Every word counts in a 250-word statement, so make sure each one serves a purpose.
- Show impact: Focus on the difference you made. Numbers, percentages, and specific outcomes are your friends.
- Stay relevant: Tailor your examples to the job you’re applying for. Highlight skills and experiences that align with the job description.
Here’s where your journey begins to transform your career. Below is an example statement to guide you in crafting your own…
250 Word Statement Example
I strongly believe that embracing change and fostering an environment that encourages innovation are crucial for driving continuous improvement in any organisation. In my career, I have consistently sought opportunities to enhance my skills in change management and have actively promoted a culture where creative solutions are valued and implemented.
While leading a team in a previous role, we faced declining efficiency due to outdated processes. my responsibility was to identify the root causes of inefficiency, propose innovative solutions, and implement changes that would enhance our overall performance.
I began by conducting a thorough review of our existing processes, gathering feedback from team members and stakeholders to understand their pain points and suggestions. I organised brainstorming sessions to encourage team members to share their innovative ideas. Recognising the importance of a diverse range of perspectives, I ensured that all voices were heard and considered. After evaluating the suggestions, I proposed a series of changes, including the integration of new technology to automate repetitive tasks. I also established a feedback loop to monitor the impact of these changes and make adjustments as needed. Throughout the process, I maintained open communication with senior management, providing constructive challenges and clear articulation of the benefits these changes would bring to the business.
The implementation of these changes led to a 30% increase in efficiency and significantly improved team morale. The automation of repetitive tasks freed up time for more strategic activities, and the inclusive approach to idea generation fostered a culture of continuous improvement.


