You’ve just watched the full walkthrough of a 250-word statement for Changing and Improving at Executive Officer (EO) grade. Here are the key insights to help you shape your own example.
Why this behaviour matters
At EO level, Changing and Improving is about being open to new ideas, responding positively to change, and looking for ways to make processes more efficient. Recruiters want to see that you can adapt when circumstances shift, act on feedback, and contribute to improvements that support users and the organisation.
How to shape your own statement
Think of a time when you adapted to change or suggested an improvement. Use the B-STAR method to structure your response:
🔄 Belief – state your commitment to continuous improvement and adaptability.
🎯 Situation and Task – describe when change or improvement was required.
🛠️ Activity – explain how you responded to feedback, tested a new idea, or supported a new way of working.
📈 Result – show the outcome, such as improved efficiency, better service, or stronger team performance.
Practical tip
Highlight your willingness to learn and adapt. Recruiters value candidates who embrace change positively and focus on making things better for colleagues and service users.
Next step
Use the example from the video above as a guide. Apply the same structure to your own experiences to evidence how you change and improve at EO grade.